R2 University
For admins
How to do everything in R2, by topic. Search, or pick a tag.
What an admin can do
Everything an owner can, except change the card and cancel.
roles · admin
Finishing a setup someone else started
A wizard resumes at the screen it was left on, for anyone who can manage the office.
setup · wizard
The products page, for admins
Cards for every product, the team below, and the badges that ask for action.
products · dashboard · team
Inviting a rep
Name, email, role, send. The rep sets a password from the email.
team · invite · reps
Removing a rep
Remove stops the login now; the products keep the rep's history.
team · reps · turnover
Reading the Referrals dashboard
Partners enrolled, referrals received, sold, installed, and paid, by rep.
dashboard · referrals
Reading the Contests dashboard
Active contests, participation, and the standings by rep for the range.
dashboard · contests
Reading the Commissions dashboard
Lines checked, disputes open, and dollars confirmed, by rep.
dashboard · commissions
Reading the Pipeline dashboard
Contacts, conversations, and appointments from each rep account, by week.
dashboard · pipeline · rep account
Uploading the Clik scorecard
Export from Clik, drop the file, and the leader page fills in.
scorecard · upload · clik
Reviewing scorecard names
Match each unrecognized Clik name to a member once; every future upload remembers.
scorecard · names · review
Billing, for admins
Read the status, seats, and next invoice; the card itself belongs to the owner.
billing · seats
Managing financing offers
Keep the calculator's starting options current when lenders change terms.
calculator · financing · offers
Date ranges and refresh
Every dashboard shares the same range picker and a fifteen-minute cache.
dashboard · dates · refresh
Which product does what
Five products, one job each, all under one login.
products · family
One login for every product
Sign in to the hub once; Jump in opens each product already signed in.
login · jump in · products
One bill, one card
Every product your office owns lands on one invoice, charged to one card.
billing · card · seats
Adding a rep to every product
Invite once in the hub, then add the rep inside each product that needs an account.
reps · team · invite
When a rep leaves
Remove the login, reassign their work in each product, and the seat drops off.
reps · turnover · team
Where your data lives
Each product keeps its own records; the hub reads numbers and never copies the data.
data · security · ownership
Getting help
This university first, then Support@R2Roadmap.com with the office name and the screen.
support · help