Getting help

Every screen in the hub has a Help link that lands on its own article. When the article is not enough, write to us.

Steps

1. Tap Help at the top of any screen. It opens the article for that screen and your role.
2. Search the university by word: invite, card, upload, leave.
3. Email Support@R2Roadmap.com with the office name, the screen, and what you expected.
4. Something down or messages not sending: say so in the subject line. Those get the fastest response.

Good to know

• Response targets: within one business hour when the office cannot work, one business day for questions.
• Tell us when an article was not helpful; the button at the bottom does exactly that.